Last Updated: August 18, 2026
Welcome to 12Leo Safaris.
These Terms & Conditions govern your use of the 12Leo Safaris website and the services, travel enquiries, itineraries, bookings, and travel arrangements provided by or through 12Leo Safaris.
By accessing or using our website, submitting an enquiry, requesting an itinerary, or proceeding with a booking, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
12Leo Safaris is a Tanzania-based safari and travel company providing travel experiences and arrangements across Tanzania.
Our services may include, depending on the itinerary and agreement with the traveler:
Tanzania safari experiences
Private and tailor-made safaris
Kilimanjaro climbing experiences
Zanzibar travel experiences
Accommodation arrangements
Transportation
Airport transfers
Selected activities and experiences
Travel planning and itinerary design
The specific services included in a trip will depend on the itinerary, quotation, booking confirmation, and arrangements agreed with the traveler.
You may use our website for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Introduce malicious software or harmful code
Interfere with website security or functionality
Copy or reproduce website content for commercial purposes without permission
Misrepresent your identity or travel information
Use our website to conduct fraudulent activities
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
Submitting an enquiry through our website does not automatically create a booking or contract for travel services.
An enquiry allows us to understand your travel requirements and prepare an appropriate proposal, itinerary, quotation, or response.
A booking becomes confirmed only after the applicable booking requirements have been completed and confirmation has been provided by 12Leo Safaris.
We may create itineraries based on information you provide, including:
Travel dates
Number of travelers
Preferred destinations
Accommodation preferences
Travel style
Budget
Activities
Special requests
Customized itineraries are prepared according to the information available at the time of planning.
Travel conditions, accommodation availability, park regulations, transportation schedules, weather, wildlife conditions, and other circumstances may require adjustments.
Prices provided by 12Leo Safaris may depend on factors such as:
Travel dates
Number of travelers
Accommodation
Transportation
Park and conservation fees
Activities
Route or destination
Availability
Seasonal pricing
Exchange rates
Supplier pricing
A quotation is subject to the terms and validity period stated in the quotation.
Prices may change before a booking is confirmed if supplier costs, availability, government fees, taxes, exchange rates, or other applicable charges change.
The final price applicable to your trip will be the price confirmed by 12Leo Safaris at the time of booking.
A booking is considered confirmed only after 12Leo Safaris has confirmed the booking and any required deposit or payment has been received according to the agreed booking terms.
Travelers should not make non-refundable personal arrangements based solely on an enquiry or preliminary quotation unless the relevant travel services have been formally confirmed.
Payment requirements will depend on the nature and value of the travel arrangements.
The applicable payment schedule, deposit requirements, payment deadlines, and balance due date will be communicated during the booking process.
Failure to make required payments by the agreed deadlines may result in cancellation or modification of the booking.
Any applicable cancellation charges or non-refundable amounts will depend on the agreed booking conditions and the services involved.
Cancellation conditions may vary depending on the services included in your booking.
Certain services may be subject to non-refundable deposits, supplier cancellation fees, park fees, accommodation policies, transportation conditions, or other third-party charges.
Before confirming a booking, travelers should review the cancellation and refund conditions applicable to their specific itinerary.
Where a refund is applicable, the amount may be reduced by non-refundable charges or fees imposed by relevant service providers.
Travelers may request changes to their itinerary after booking.
We will make reasonable efforts to accommodate requested changes, subject to:
Availability
Supplier conditions
Additional costs
Park regulations
Transportation schedules
Accommodation policies
Other operational considerations
Changes may result in additional charges.
No requested change is guaranteed until it has been confirmed by 12Leo Safaris.
Although we aim to operate trips according to the confirmed itinerary, circumstances beyond our reasonable control may require changes.
These circumstances may include:
Weather conditions
Road conditions
Wildlife conditions
Park or conservation authority requirements
Government regulations
Accommodation availability
Transportation issues
Safety considerations
Natural events
Political or civil disruptions
Illness or medical emergencies
Other unforeseen circumstances
Where reasonably possible, we will communicate significant changes and seek suitable alternatives.
Our priority will always be the safety and reasonable welfare of travelers while preserving the overall character of the journey.
Accommodation included in an itinerary is subject to availability and the conditions of the relevant accommodation provider.
Where a specific property is unavailable, we may propose an alternative of comparable standard, subject to the circumstances and agreed arrangements.
Accommodation facilities, services, room categories, meal arrangements, and other amenities are determined by the relevant property.
Transportation arrangements may involve safari vehicles, airport transfers, domestic flights, road transfers, ferries, or other transportation providers depending on the itinerary.
Travelers acknowledge that transportation schedules and conditions may be affected by weather, road conditions, operational issues, government requirements, or other circumstances beyond our control.
Where transportation is provided by an independent third party, that provider may have its own terms and conditions.
Wildlife encounters are naturally unpredictable.
Although we work with experienced local professionals and carefully planned routes, 12Leo Safaris cannot guarantee sightings of specific animals, behaviors, migration events, or particular wildlife experiences.
Wild animals are free-ranging and their location and behavior may change from day to day.
Travelers are expected to follow the instructions of their safari guide and applicable park and conservation regulations.
Kilimanjaro climbing involves physical activity, altitude, changing weather, uneven terrain, and inherent risks.
Travelers participating in mountain activities are responsible for honestly communicating relevant fitness, medical, or physical limitations to the appropriate travel or medical professionals.
Climbing schedules and routes may be adjusted when necessary because of weather, safety, altitude-related concerns, park regulations, or other circumstances.
No guarantee can be made that every traveler will reach the summit.
Safety decisions made by guides or relevant authorities should be respected.
Travelers are responsible for ensuring that they have the required travel documents for their journey.
Depending on nationality and circumstances, these may include:
Passport
Visa
Entry permits
Travel insurance
Vaccination documentation where applicable
Airline or transportation documents
Other legally required documents
Travelers should verify current entry requirements with the relevant official authorities before travel.
12Leo Safaris may provide general travel information but cannot guarantee that entry requirements will remain unchanged.
Travelers are responsible for obtaining appropriate travel insurance for their journey.
Depending on the nature of the trip, travelers should consider coverage for:
Medical treatment
Emergency evacuation
Trip cancellation
Trip interruption
Lost or delayed baggage
Travel delays
Other relevant travel risks
Travelers should seek professional medical advice regarding their individual health and fitness before participating in demanding activities such as Kilimanjaro climbing.
Travelers agree to:
Provide accurate information during the booking process
Ensure that their travel documents are valid
Follow applicable laws and regulations
Follow reasonable instructions from guides and travel professionals
Respect wildlife and protected areas
Respect local communities and cultures
Follow accommodation and transportation rules
Behave responsibly toward other travelers and staff
Travelers may be responsible for additional costs resulting from inaccurate information, inappropriate conduct, missed transportation, or failure to comply with agreed travel arrangements.
Some services may be provided by independent third parties, including accommodation providers, airlines, transportation companies, activity operators, and other suppliers.
Those providers may operate under their own terms and conditions.
Where a service is supplied by a third party, we will make reasonable efforts to coordinate the service but cannot control every aspect of the third party’s operation.
12Leo Safaris will not be responsible for failure or delay in performing obligations where the circumstances result from events beyond our reasonable control.
Such events may include:
Natural disasters
Severe weather
Government restrictions
War or civil unrest
Epidemics or pandemics
Strikes
Transportation disruptions
Infrastructure failures
Security incidents
Changes in laws or regulations
Other extraordinary circumstances
Where possible, we will work with travelers to identify reasonable alternatives.
We make reasonable efforts to keep information on our website accurate and useful.
However, travel information may change due to:
Government regulations
Park rules
Seasonal conditions
Accommodation availability
Supplier changes
Transportation schedules
Pricing changes
Other operational circumstances
Website content is provided for general informational purposes and should not be treated as a guarantee that a specific service, price, facility, or travel condition will remain available.
Unless otherwise stated, content published on the 12Leo Safaris website, including text, photographs, graphics, logos, branding, layouts, and other original materials, belongs to or is used lawfully by 12Leo Safaris.
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, redistribute, modify, sell, or commercially exploit our website content without prior written permission.
Your use of our website and submission of personal information are also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
Privacy Policy →
Our website may contain links to external websites operated by third parties.
These links may be provided for convenience or additional information.
12Leo Safaris does not control and is not responsible for the content, availability, security, or privacy practices of external websites.
To the extent permitted by applicable law, 12Leo Safaris will not be responsible for losses arising from circumstances outside our reasonable control or from the acts, omissions, delays, or failures of independent third-party service providers.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Travelers should maintain appropriate travel insurance to protect themselves against risks associated with travel.
These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of the United Republic of Tanzania, unless applicable law requires otherwise.
Any dispute relating to these Terms & Conditions or services provided by 12Leo Safaris will be handled in accordance with applicable Tanzanian law and the appropriate legal jurisdiction.
12Leo Safaris may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
You should review these Terms & Conditions periodically.
If you have questions about these Terms & Conditions, your itinerary, booking, or travel arrangements, please contact 12Leo Safaris through the contact information provided on our website.
12Leo Safaris
Website: https://12leosafaris.com/
Contact: https://12leosafaris.com/contact/
Travel is an experience built on preparation, communication, and trust.
Our goal is to make the planning process clear and straightforward while creating journeys that allow you to experience Tanzania with confidence.
By working with 12Leo Safaris, you agree to communicate honestly, respect the destination and its people, and work with us to create a safe and memorable journey.
Thank you for choosing 12Leo Safaris.
